First Response TEAM

NEWS
2/05/09
First Response TEAM Helps Kentucky Recover from Ice Storm When the devastating January ice storms struck across the nation, Kentucky received a devastating blow with 24 dead and tens of thousands left without power. Included in the list of those without power and other services such as telephone and internet connectivity was the Tennessee Valley Authority’s (TVA) customer service center located in Mayfield, Kentucky. The service center had no way to access data or communicate with work crews and power distributors making it impossible for them to coordinate recovery efforts. The TVA placed a call to Quantum Research International, Inc. requesting help getting communications reestablished in the Mayfield service center. On the evening of Thursday, January 27, Quantum deployed a First Response Tactical Emergency Asset Management (TEAM) truck with one system integrator. Within minutes of arriving at the powerless service center, internet connectivity was established using the TEAM truck’s satellite system and data and communications were once again flowing. The TEAM truck provided continuous support from its arrival until power was restored at the service center on February 1. MORE NEWS LINK: The Huntsville Times: Firm helps Kentucky in ice storm recovery

First Response TEAM answers the call from Tennessee Valley Authority to provide on-site emergency satellite communication for their service center in Mayfield, KY.		Ice encapsulated branches show the severity of the January 27 ice storm which devastated areas in the Midwest, cutting power to 870,000 homes across the nation.

A snapshot of the icicles and snow which covered trees, cars, power lines, and cell towers affecting communications, utilities and transportation.		The TEAM truck maintained vehicular power with an on-board generator enabling continued satellite communication to TVA throughout the night.